Liam Pierce

Privacy Policy

Last Updated: 2024

1. Introduction

Welcome to Liam Pierce Ltd. Co., doing business as Liam Pierce Coaching and Coaching Made Modern (“we,” “us,” or “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you interact with our services, including visiting our websites at liampiercecoaching.com, coachingmademodern.com, or any other variation of these websites, subscribing to our services, purchasing our courses, or engaging with our coaching programs.

This policy also outlines your rights under applicable laws, including the General Data Protection Regulation (GDPR) for EU citizens, South Carolina state law, and federal law in the United States.

2. Data We Collect

We collect the following types of personal data:

Identity Data: Includes your first name, last name, username or similar identifier, title, and date of birth.
Contact Data: Includes your billing address, delivery address, email address, and phone number.
Financial Data: Includes your payment card details (collected and processed securely by our payment processors).
Transaction Data: Includes details about payments to and from you and other details of services, courses, and subscriptions you have purchased from us.
Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites.
Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data: Includes information about how you use our websites, products, services, courses, and subscriptions.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Data

We use your personal data for the following purposes:

To register you as a new customer.
To process and deliver your orders, including managing payments, fees, and charges.
To provide access to our coaching services, courses, and subscriptions.
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
To enable you to participate in a prize draw, competition, or complete a survey.
To improve our websites, products/services, marketing, customer relationships, and experiences.
To make suggestions and recommendations to you about goods or services that may be of interest to you, including new courses and coaching opportunities.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Performance of a Contract: Processing is necessary for the performance of a contract with you, including delivering our coaching services, courses, and subscriptions.
Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject under South Carolina state law and applicable federal law.
Legitimate Interests: Processing is necessary for our legitimate interests, provided that these interests do not override your rights and freedoms.

5. How We Share Your Data

We do not share your personal data with third parties, except in the following circumstances:

Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Requirements: We may disclose your personal data if required to do so by law, including compliance with South Carolina state law or federal law, or in response to valid requests by public authorities (e.g., a court or a government agency).

6. International Data Transfers

For users based in the European Union, we may transfer your personal data to countries outside the European Economic Area (EEA). In such cases, we ensure a similar degree of protection by implementing appropriate safeguards, such as:

Transferring your personal data to countries that have been deemed to provide an adequate level of protection by the European Commission.
Using specific contracts approved by the European Commission, which give personal data the same protection it has in Europe.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements under South Carolina state law and federal law.

9. Your Legal Rights

Depending on your location, you may have the following rights concerning your personal data:

Access: You have the right to request access to your personal data.
Correction: You have the right to request correction of the personal data we hold about you.
Erasure: You have the right to request the deletion of your personal data, subject to certain conditions under South Carolina state law and federal law.
Objection: You have the right to object to the processing of your personal data.
Restriction: You have the right to request restriction of the processing of your personal data.
Portability: You have the right to request the transfer of your personal data to you or to a third party.
Withdraw Consent: If you have provided consent for the processing of your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [Your Contact Information].

10. Coaching, Courses, and Subscriptions

By purchasing or subscribing to our coaching services, courses, or other subscription-based services, you agree to provide the necessary personal data required to deliver these services effectively. This may include, but is not limited to, your name, contact information, payment details, and any other relevant information needed to personalize your experience.

Personalization: We may use the data you provide during your coaching sessions or while using our courses to tailor our content and recommendations to better suit your individual needs and goals.
Session Data: Coaching sessions may be recorded for quality assurance and training purposes. You will be informed if a session is to be recorded, and you will have the opportunity to consent to or decline the recording.
Subscription Management: If you subscribe to any of our services, we will use your personal data to manage your subscription, including processing payments and sending you updates about your subscription status.

11. Children’s Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information from our records.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we will notify you by email or through our website of any significant changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Liam Pierce Ltd. Co.
info@liampierce.com